When should the policy summary for a life insurance policy be delivered to the policyowner?

The policy summary for a life insurance policy is a crucial document that provides the policyowner with important information about the coverage, including details like benefits, premiums, and terms. Delivering the policy summary at the time of policy delivery ensures that the policyowner has a complete understanding of their insurance product right when they officially accept the policy. This timing allows for any questions or clarifications to be addressed immediately, providing transparency about what the policy entails.

Other options do not align with the best practices for delivering a policy summary. For instance, delivering it at the time of application would be premature, as the specifics of the policy would not be fully finalized. Delivering it at renewal could lead to confusion regarding the original terms of the policy and what might have changed. Lastly, providing the summary at the time of claim would be unhelpful, as this would be after the policyowner may already be dealing with a critical situation, making it more difficult to understand their rights and benefits under the policy.